These terms & conditions governs any purchases from Galvarro Watches AB, and your use of, the www.galvarrowatches.com website and forms a contract between you and Galvarro Watches AB, Swedish company registration number 559376-6610, Heliosgatan 40, 120 61 Stockholm, Sweden (hereinafter “Galvarro” or “the company”). By making a purchase from, and using, this website you have agreed to these terms & conditions. Please make sure that you have read and understood them when using our site.
The Terms & Conditions and are governed by and construed in accordance with Swedish law and will exclude application of any deviating general or specific conditions or terms of buyer. No waiver or modification of these Terms & Conditions shall be binding unless approved in writing by an authorized representative of the company.
The Terms and Conditions may be changed at any time without notice by updating the terms shown on our website. It is the customer’s responsibility to review these terms each time the customer enters the website to ensure they are aware of the latest terms and conditions. Any visit of this website after a change has been made signifies the customer’s acceptance of the revised terms.
You may place a reservation, preorder or order of the products on our website for the price that is presented in connection to the product. You can securely pay the product with credit or debit cards such as American Express, MasterCard or Visa. As soon as the payment is transferred you will receive an order confirmation by email. An invoice will be sent with the delivery. If, for any reason, we cannot accept your order we will contact you by email or telephone. All transactions on this website are processed with a secure online payment gateway. Alternative payment methods, such as bank transfer, can be arranged on request.
Prices of the products on our website can be obtained in Euro or USD and the prices depending of the country may excludes shipping costs, local duties and taxes, which shall be covered by the customer. We reserve the right to not accept your order in the event of, for example, that we are unable to obtain authorization of payment, that the selected products are out of stock, is withdrawn, or that you do not meet the eligibility criteria set-out below.
The purchase of products through our website is strictly limited to parties who can lawfully enter into and form contracts on our website. You shall provide what it is asked in the form such as your full name, phone number, email address and other requested information. Furthermore, when ordering, you shall provide payment details and you represent and warrant that the payment details are both valid and correct. You must confirm that you are the person referred to in the billing information provided.
The price breakdown will be displayed when your shipping details have been entered. The total price of your purchase will be indicated in the order confirmation and on the Invoice. In the case of a reservation, a non-refundable fee will be charge but discounted when paying the total price up on delivery.
A regional surcharge of 8% may apply on products to be delivered outside Europe for border handling, insurance, and documentation. Prices and surcharges are subject to change without notice but correct as displayed at the time of input.
We shall deliver the products to the billing address specified by you on your order. For security reasons we can only deliver to the billing address of the payment card. In case the company has reason to question buyer’s solvency or ability to pay for delivered products, the company have no obligation to make delivery, and shall be entitled to stop products under carriage, unless buyer makes advance payment for the delivery and other claims arising from the business relation or grants security which can reasonably be accepted.
Any delivery time specified by us on the website or on the Invoice are approximate only, but we will exercise reasonable endeavors to comply with our estimated delivery times. To check on the status of an order, email email@example.com or contact our customer support on +46760057104
If the delivery is delayed due to any cause beyond our reasonable control, we shall notify you. It is your responsibility to report non-delivery or miss-delivery within 14 days of dispatch. Products are deemed to have been accepted by you upon delivery to the agreed address confirmed by our carrier.
Products made available for orders on our website may be subject to change. We shall endeavor to notify you of any such change by email or other means, and offer you a suitable alternative. Ownership of, risk of damage to and risk of loss of your products will pass to you on delivery of the products.
If for any reason you refuse to accept delivery of any product when they are delivered, or we are unable to deliver the products on time because you have not provided appropriate instructions, documents, licenses or authorizations, we may store the products or return them to us and you shall be responsible for any associated costs.
Returning a product is to be done on the customer’s expense, unless the product/service is faulty or damaged upon delivery.
Galvarro return period is 14 days. If you wish to return the product you must contact us via email and clearly state that you regret your purchase. The return period is counted from the day you received the purchased product. If you have purchased a customized product it is not possible to regret the order and return the product.
Upon notification we will provide you with all documentation required for shipping the products back to us and it must be returned to us within 7 days of receiving these documents.
The product must be returned in its original packaging. You will be required to ensure that the products are packaged securely and protected in transit. We do not accept liability for products that are not returned via the shipping methods specified by us or for products that are returned due to change of mind.
Refunds will be processed once the product have been received and inspected by us. Funds will only be credited to the original card used for purchase. You will be notified when the product have been received and of the outcome. All refunds remain at the discretion of us and refunds will only be made on products received in original condition. Returned goods which show signs of usage can lead to reduction of the repayment sum. Refunds for products received outside the specified return times will be at our discretion.
The customer must inspect the product on delivery for any visible marks or imperfections. If you notice any such defects, you must not wear or otherwise use the product and you must notify us within 4 days of delivery of the product of such marks or imperfections. If you do not comply with these requirements, we shall have no obligation to repair or replace or accept the return of the product for this reason.
Galvarro products come with a two (2) years warranty with the conditions referring to the separate Limited Warranty terms supplied with the product.
Galvarro cherish the customer’s personal integrity and always strives to protect personal data in the best way possible. The purpose of this policy is to ensure you that Galvarro will handle personal information in accordance with the General Data Protection Regulation – GDPR. The policy includes all usage of personal data and is established with all our employees as well as partners, contractors and suppliers.
The company is liable for the usage of registered information and that it is abided by this policy. The policy is determined by the company at least one time per year and is revised when necessary. The CEO elected by the board (from now on Data Protection Officer) is responsible for the yearly process of revision of the policy owing to new and changed regulations. This policy is applicable to all persons, both legal and non-legal, affected by our business.
The Data Protection Officer has the overall responsibility for the policy’s content and that it is implemented and in compliance with the business. The Data Protection Officer delegates the responsibility and implementation to appropriate employees. All employees are responsible of engaging in compliance with this policy and what it wants to establish
When the customer leaves their personal information to Galvarro we reserve the right to use them. The customer can, at any time, demand that Galvarro deletes all data registered to them. The data used by Galvarro shall be treated in a legal, correct and open way in relations to the registered. Information left by the customer can be used for marketing of our products and services, service history, billing and delivery and shall not be used in ways incompatible with these purposes.
Stored data shall be adequate, relevant and not too extensive in relations to its purposes. They shall be correct and updated, if necessary. All reasonable actions will be made to ensure registered data that is inaccurate relative to its purposes will be erased or corrected without delay. The stored data shall not be kept in such way that enables identification of the registered longer than necessary for the purposes of which data is treated.
The Data Protection Officer is responsible of demonstrating that these principles are obeyed as well as the company’s partners, contractors and suppliers with access to the data follow the General Data Protection Regulations. Any breaches involving customer data treated by the company shall without unnecessary delay and within 72 hours be reported to the Swedish Data Protection Authority. The Data Protection Officer shall take all actions necessary owing to the breach.
The company is not liable for any non-performance caused by circumstances beyond our control, which directly or indirectly prevents, obstructs or renders production, delivery or freight uneconomical until such obstacle has been removed (force majeure). Such circumstances shall be deemed to include difficulties to procure raw materials as well as other difficulties and disturbances, including but not limited to war, riot, labor conflicts, fire, flood, storm, accident, fuel or power shortages, transportation shortages, obstacles or interruptions regarding transportation at sea and breakdowns or interruptions of any kind as regards to our equipment or facilities, which are deemed necessary for the performance of our agreements’ obligations.
The www.galvarrowatches.com website may include user generated content, for example social media applications. Galvarro does not claim any ownership of rights in such content (images and videos, etc.) and does not take any legal responsibility for it. In case you suspect a violation of copyright, or any other right, or otherwise is offended by such content, please contact our customer service.
The company shall not in any event be liable for any economic loss, direct or indirect, bodily injuries, property damage or consequential damages whatsoever arising out of the ownership or use of any Galvarro products. By taking possession of any product manufactured by Galvarro, the owner and/or the product operator agrees to the terms of the Disclaimer.
This website is owned exclusively by Galvarro. The intellectual rights, such as trademarks and copyrights on this site belongs to the company and may not be used without permission. All use of www.galvarrowatches.com, including copying or storage of its content, either in full or partially, other than for personal non-commercial use, is forbidden without permission. Other company’s product names or trademarks that are used herein for identification purposes only and belong to their respective companies.
Galvarro Watches AB
120 61 Stockholm
Phone: +46 760057104
Office hours: 9am to 5pm CET.
/Galvarro Watches AB 2023-12-22